U

Visitor

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1 Message

Sunday, May 25th, 2025 8:46 AM

Service Technician Open the Door of my house

A service technician was assigned to check my internet service. He opened the door of my house and checked the lock instead of ringing the bell. I asked for ID.

Official Employee

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3.4K Messages

2 days ago

 

user_dxoxoj Oh my goodness! That could definitely be concerning. I'm happy to look into this and ensure that your feedback is heard as well as that your serivces are all working well. Please send us a DM to Xfinity Support with your full name and address to get started. 

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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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