service tech

ok last post was deleted half way through, not sure why!!! lol!! the other day my partner received a text from xfinity say there were video issues and they need to check our equipment and gave dates. she replied. they show up on time, lol [Edited: "Language"]! i answer the door and can i help? tech say i am here to look. i ask what are you looking for. he is coming inside my house. no id no badge! ok come in i say. i follow him to the modem still no real explanation as to wth they need. he looks at modem and goes to try and tighten cable and its tight. oh ok! im done! im like [Edited: "Language"]!! so i walk him to the door but he stops to make a call to his maanager for update so i am standing by him and he is llke i need privacy in my house!!! lmao!! so i walk away and he makes his secret call. he finishes and i walk him to the door. i think that was the strangest visit ever. if customer support will reach out to me i can give you more specific details. time date text message, what i want to know is, is this normal? seemed unusual to me. oh and btw my internet is down and i am tethered to my 5g smartphone. lmao!! account is under [Edited: Personal Information], please reach out, i cant find a phone number and the chat assistant is aggravating. like it was set up to avoid customer issues. lmao!! please reach out.i have a feeling you wont. lmao, who does nowadys!!