New Poster
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40 Messages
Service tech appointment
I need an appointment for a tech to switch out my 2 tv boxes. I just received the 2 new boxes but I know I will have difficulty switching them. My current boxes have coax cables. The new boxes appear to be wireless. Thank you.
Community Best Answer
XfinityPaula
Official Employee
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2.2K Messages
4 hours ago
Hello JR63! Thank you for reaching out to us for help with setting up the two new cable boxes. I love a wireless option, but not when the set-up can be confusing. Are the current cable boxes working currently?
We would be happy to help out and set up an appointment for you.
We will need to obtain your account details so can you please send us a direct message with your name and service address?
From there we will verify the account and work to set up the appointment for us.
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