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Saturday, February 22nd, 2025 9:17 PM

Service Tech Appointment

I scheduled a service tech appointment today from 11 AM to 1 PM Pacific time it is now 1:15 PM and I have not heard from them yet. Could you please confirm an ETA?

Official Employee

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3.3K Messages

2 months ago

@user_9ry94a Thank you for taking the time to reach out to us here on our Xfinity Forums. I would be more than happy to look into what happened and help you reschedule your appointment if your technician didn't arrive yesterday. Please send us a DM to Xfinity Support with your full name and address to get started.

To send a direct message:
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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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Type your message in the text area near the bottom of the window   
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