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user_cxe4ke
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Visitor

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2 Messages

Saturday, June 20th, 2026 7:10 PM

Service suspended

I have called you guys yesterday and was told my services won’t be suspended & I can my balance on June 29th well guess what ? Services suspended. That is not fair to me as you guys are telling me one thing but doing another.. please fix this 

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1 hour ago

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XfinityVictor

Official Employee

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2.3K Messages

1 hour ago

 

user_cxe4ke Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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user_cxe4ke

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2 Messages

How do I message you? I see the messages but when I type in your name I don’t see it pop up 

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