Visitor
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4 Messages
service suspended
i scheduled a payment because i can’t pay my bill currently but my WiFi is still not unsuspended yet and it’s been over an hour since i scheduled the payment. i really need my services back on asap
Visitor
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4 Messages
i scheduled a payment because i can’t pay my bill currently but my WiFi is still not unsuspended yet and it’s been over an hour since i scheduled the payment. i really need my services back on asap
XfinitySara
Official Employee
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2.1K Messages
11 hours ago
Hello, @user_fgl1q2, and welcome to our community forum! Thank you for creating a post with your billing concerns. I know how important it is to maintain the access you need, and I'd love to see what we can do to confirm whatever you need! To clarify, did you follow these steps to Set Up A Payment Arrangement For Your Xfinity Balance, or these steps to Set Up An Installment Plan For A Past-Due Balance?
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