Service still not canceled after cancellation

user_8tj25t, Thank you for reaching out through Xfinity Forums. In most cases your account will stay open for 10 days past the day you request it to be canceled. You won't be charged for that time, but it is a built-in safety net in case you change your mind or need to change the date. Since we bill 30 days in advance, you may see another billing statement past your disconnect date. 

Since you mentioned that you are still being charged, let's take a look and see what's going on with your account.

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https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514