Visitor
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1 Message
service shut off due to husbands bill
I started new service at my apartment my abusive husband just up and left. I had service 10 days now I am shut off with and told to get a hold of him for his bill they wont tell me about the bill except it needs paid before my service is restored. That is not my responsibility for his worthless. So what i got to go get beat by him to get him to do what not pay his bill. He is not on lease i can not help who uses what address hell I have 4 other peoples mail delivered for the past 3 years I lived here do i got to find them too. I am not xfinity personal collection agent you extort for product and/or service who is your lawyers firm so i can start class action. I know my rights that's plan out extortion so are you going want me to have sex with him to get him to pay. That is will be only way i will be able to get him to pay it. I will come back here let you know when the deed is done thank you my pimps. Anyone else I need to get taking care of for past bill before my service can be restored.
XfinityJamesC
Official Employee
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2.1K Messages
3 years ago
Greetings, @user_07c97a! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear your service was shut off due to someone else's debt, but you have definitely come to the right place for assistance.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live session.
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