kctga0116's profile

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1 Message

Wed, Aug 12, 2020 9:00 AM

Service Request to New Neighborhood

How do we get Service to a New Neighborhood. There is currently approx 40+ houses and there is comcast lines that run on to the homes across the street. How do we get service to a new neighborhood with current and new homes being built?



Diamond Problem Solver


25.9K Messages

10 m ago

It’s been escalated to an Official Employee to see about getting you a site survey.

Official Employee


2.5K Messages

10 m ago

Hi there, kctga0116. Thanks for reaching out and posting here in the community. I can help you open a serviceability request for a site survey. Please send me a PM with your first and last name, plus your address so we can continue from there. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.


Talk soon.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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