Visitor
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2 Messages
Service Outage
On 7/4/25, at 130am I lost service to my home at [Edited: "Personal Information"]. Today is 7/6/25 at 1245 pm and still no service. No communication from Comcast to inform me of the cause and when I can expect my service back. The Xfinity app is useless and tells me nothing. This is costing me time and money. I will consider another internet provider..I'm not mad because of the outage, I'm [Edited: "Language"] because of the lack of communication from Comcast. You have no problem texting and emailing to remind me when the bill is due..Total disgrace to your customers
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XfinityAngie
Official Employee
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2.7K Messages
5 hours ago
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