Hi there, @user_m7ew54. We are here to help and appreciate that you posted. I want to ensure I am on the same page with what is happening. How long has your service been offline? Are you seeing a area interruption message when you check the My Account app or our website?
XfinityRay
Official Employee
•
3.6K Messages
11 hours ago
Hi there, @user_m7ew54. We are here to help and appreciate that you posted. I want to ensure I am on the same page with what is happening. How long has your service been offline? Are you seeing a area interruption message when you check the My Account app or our website?
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