Visitor
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1 Message
Service outage
There is a continuous amount of service outages in my area due to XFINITY. If I am paying for a service every month I expect consistent service. I have only requested one service credit this year and apparently I have a limit now? “
XfinityEva
Official Employee
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2.2K Messages
2 hours ago
Hello @user_wb6hkb I am sorry to hear you are experiencing issues with your service. We understand the importance of staying connected and having reliable service at all times! When you experience an interruption are you signing up on the Xfinity app to receive updates?
https://www.xfinity.com/support/articles/check-service-outage
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