Service outage in North Salt Lake City

Hello @user_s53mrf, thank you for taking the time to leave a post. Sorry to hear that you are encountering service interruptions. I completely understand how frustrating this can be, especially when you're relying on your services. The information shown in the app or on the website is the most up-to-date status available, and it's the same view we have on our end. Sometimes during service interruptions, the estimated restoration time may change once work begins, especially if additional issues are discovered that need to be addressed. We truly apologize for the inconvenience and appreciate your patience as the team works to get everything resolved. I have also attached an article where you can view other ways to check the status and to request a credit for the downtime here.