New Poster
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1 Message
Service outage and no cust service
We've had our net out for 3 days now. The phone tree is a nightmare and no possibility of talking to a human. There is no status update, all it says is they will text with an update (been two days now). The lack of support is unacceptable.
Responses
Riktha
New Poster
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2 Messages
8 m ago
I am in the Atlanta area.
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ComcastMorgan
Official Employee
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2.5K Messages
7 m ago
Hi, Madeline0822. Thanks for posting here in the community! So sorry to hear about your service difficulties. Please send me a PM with your first and last name so we can continue from there to see what might be going on and how we can fix it.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
We know this is a frustrating time, we are here to help!
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