Visitor
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1 Message
Service not available
Moved locations & new address does not show as an option online when I try to transfer service even though I know Xfinity is used in this complex. Trying to figure out how to transfer my services
Visitor
•
1 Message
Moved locations & new address does not show as an option online when I try to transfer service even though I know Xfinity is used in this complex. Trying to figure out how to transfer my services
EG
Expert
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110.2K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.2K Messages
3 days ago
@user_0prbmg I would be happy to take a look at the new address. Please send me a Direct Message with your name and the new service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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