S

Visitor

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2 Messages

Sunday, May 14th, 2023 9:49 PM

Closed

Service location

I just bought a house that’s in about a 2 mile long deadzone spanning about 25 houses. Who do I need to call to see if xfinity will run the lines for 2 miles to service all those houses?

Expert

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110.2K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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1.4K Messages

2 years ago

@Swaingaming51 Hello and thank you for reaching out. With that distance, we may not be able to service your location, but we can open a servicability request to see what our servicability team says. 

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

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