Service is not working

For four days I have been getting this message. When will it be fixed and will I be reimbursed for the time I have not been able to scroll through my channels.

Sorry, we're having trouble connecting.

Our system is unable to connect at this time. Thanks for your patience while our teams work to fix the issue as quickly as possible.

• Get troubleshooting tips by chatting with Xfinity Assistant in

the Xfinity app.

• Use the Xfinity Stream app to watch live TV and On Demand

content on your phone or tablet in the meantime.

Try Again

NCA

662 |

XRE-03062