Visitor
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1 Message
Service interruptions - daily
Ever since planned maintenance that occurred in April 2026 the internet service in Cromwell, CT goes out almost every day. Today it has been out since 9:30am and it is now 2pm. I work from home and need reliable internet service. It is impossible to speak to a live agent who can explain what is happening in my service area that we keep experiencing almost daily outages. I’ve been a loyal customer for a long time and have never experienced consistent outages like this before. I’m at end of my rope with xfinity. I think it is time to switch to a new provider. This is the worst experience I’ve ever had with xfinity.


XfinityEmilyB
Official Employee
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2.8K Messages
2 hours ago
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