1 Message
Service has been down for a week. Just got fired today consequently
Due to our service being down for a week this time, I was terminated from my job. Do you all provide any compensation?
1 Message
Due to our service being down for a week this time, I was terminated from my job. Do you all provide any compensation?
XfinityMarcos
Official Employee
•
2.3K Messages
10 months ago
Hello user_vubksf, I'm really sorry to hear that, especially considering everything else that's going on, I can't imagine what you're going through. I know service interruptions are never ideal, but we also don't provide credits for loss of wages. This hyperlinked Walkthrough can guide you through the steps to request an automatic credit for service interruptions. Ultimately, that's not the news you want to hear, or news that will help in the short term, but I do want to be transparent with you. I can help to review you account for any service interruption updates, review your services to make sure they match your needs, and look for any available promotions. Before we move forward with an account review, did you have any questions based on the above information?
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