Visitor

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1 Message

Friday, December 19th, 2025 3:52 PM

Service extension

I would like to get internet at my house. Services are available in my general area but my address shows unavailable. What is the process to request service.

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Official Employee

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2.9K Messages

1 day ago

 

Catalyte, Hi there! Thanks for reaching out. We are honored by the opportunity to be your service provider. You've reached the right place. Our specialized team of experts is happy to assist over social media. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

Official Employee

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2.9K Messages

10 hours ago

 

Catalyte, Thanks for your time and your interest in us as your service provider! We appreciate you for allowing us to check if services are available for your address via direct message. As discussed, we are saddened to discover that your area is currently not in a Comcast Serviceable Area, unfortunately. However, the great thing about us is that we're always expanding, so please feel free to check back on our website and enter your address at this link here. You are always welcome over our forums page too as my team is here to support you. Have a great weekend, and hope to be your provider in the future. 😀

 

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