Visitor

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1 Message

Friday, February 13th, 2026 11:08 PM

Service Enhancement

it recently said that construction to enhance my service has been completed in my area, how long will it be before I have access to the service enhancements? I believe it is the fiber/coax integration, but I’m not sure

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Expert

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116K Messages

14 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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4.7K Messages

14 hours ago

Hi user_rfjuot! Thanks for joining our Xfinity Forum. We appreciate you being a customer with us, and we would be more than happy to double-check on this for you. Please send us a Direct Message. Here are the detailed steps to direct message us: 
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 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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