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user_5f4ikv
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9 Messages

Sunday, March 16th, 2025 6:58 PM

Service down again!!!

Internet supposedly out due to another alleged outage? This is ridiculous! Happening way too often to be legit! 

Question

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Updated 

2 months ago

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2

EG

Expert

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110.3K Messages

2 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityAmandaB

Official Employee

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2.2K Messages

2 months ago

 

user_5f4ikv If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. 

 

 

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user_5f4ikv

9 Messages

Service down yet again! [Edited: "Inflammatory"] Can’t go one full day without a supposed outage. Complete [Edited: "Language"]. Just scamming customers!!

(edited)

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2 months ago

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