Visitor
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1 Message
SERVICE DISCONNECTED
yeah hi so I made a payment to my account after my autopay got [Edited: Language] and my account got disconnected.
I paid off the balance and even overpaid to get a credit of $100.
each time I made a payment, it said my service would be connected after 5 minutes.
yet my service is still disconnected.
i tried calling and got in contact with an agent who barely spoke English or even understood what I said.
can anyone fix this???????
XfinityAngie
Official Employee
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1.9K Messages
2 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
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