New Poster
•
2 Messages
service change
I want to change my TV plan from Popular TV to Sports and News. Will I need to take any of the equipment to the Xfinity Store?
New Poster
•
2 Messages
I want to change my TV plan from Popular TV to Sports and News. Will I need to take any of the equipment to the Xfinity Store?
XfinityThomasC
Official Employee
•
3.6K Messages
5 hours ago
Hello, @user_jkp31 I can assist you with making this change from Popular TV to Sports and News. It's a simple account change and should not require any equipment changes. Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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