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Tuesday, November 12th, 2024 10:52 PM

Service cancelled

Want to see if I qualify for payment assistance 

Official Employee

 • 

1.4K Messages

10 days ago

Hi there, @user_jd9vkn Thank you so much for taking the time to reach out to us here on Xfinity Forums. To find out if you are eligible for a installment plan you would need to log into your account.

  1. When you log in to your account and see a message about flexible payments, select Chat for options to launch Xfinity Assistant.
    • Note: Only qualifying customers will see this message.
  2. In your chat with Xfinity Assistant, select I’d like to see my payment options.
  3. To proceed with setting up an installment plan, select Installment plan.

Richard

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