Visitor
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1 Message
Service Cancellation
I need to cancel my internet service TODAY. I have tried for days to call, reach out to customer support, etc and the calls will not go through and "contact us" does not work. Please contact me today so I can cancel my services ASAP.
XfinityVianney
Official Employee
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2.7K Messages
2 days ago
I'm sorry to hear that. I ask that you reach out privately so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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