Visitor
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1 Message
Service Cancellation
I am looking to cancel my internet services but due to my work schedule I am unable to find the time to wait and do it over the phone. I was wondering if there is another way to go about cancelling my service?
XfinityRay
Official Employee
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3.7K Messages
3 hours ago
Good evening, @user_oub9a5! I am sorry to hear that you want to cancel your account. We are able to further help you here. I see that you sent a direct message so I will continue there.
Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. We are happy to continue helping you there, but please keep that in mind for the future.
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