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Saturday, October 26th, 2024 8:34 AM

Service Cancellation

I am trying to cancel my service but I do not have a cell phone and the chat bot isn’t working. Please help! 

Official Employee

 • 

1.4K Messages

20 days ago

@user_465j5y 

 

Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

 

This link https://www.xfinity.com/learn/moving has great information on how you can set up to transfer your service.

 

 

Since we have you in the private chat, I will contine to work with you through the private chat

 

 

 

 

 

 

(edited)

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