Service Cancellation Request

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@user_xgdnc5

Thanks for reaching out to us I would not be happy if I got a cancellation request and I never put one in. Let's check your account to make sure that's a valid request. I see you've already sent us a private message so I will respond to you there.

@user_xgdnc5

Thanks for reaching out to us I'm glad we were able to resolve your concerns on the cancellation request. Feel free to reach out to us anytime and thank you for being the best part of the Xfinity family

@XfinityOrlandoM @user_xgdnc5 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478