Visitor
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2 Messages
Service Cancallation
I tried to get service at my address but was notified that services aren't offered here due to the remote location and lack of hardware, I'd like to cancel service so I dont have to worry about any payments accumulating on a service I haven't used for months now
XfinityAmira
Official Employee
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4.9K Messages
2 hours ago
Hi Bryce_C! We appreciate you reaching out on our Xfinity Forum. I'm sorry to hear we do not provide service in your area; we would have loved to become your service provider. Please know my team is here to help and can absolutely assist you with getting everything cancelled. Please send us a Direct Message so that we can assist you with this. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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