@JSMan Hello and good morning. If you're familiar with our Xfinity App you can log in and verify your appointment details. If you’re not familiar with our app you can download it for free or use our famous website at https://www.xfinity.com/overview. You would log in with your primary Xfinity username and password. To locate your username you can use this link xfinity.com/username. There’s also an option to reset your password if you need to.
I prefer to use the Xfinity text alerts which you can text 266278 (COMCST
Here's a link to help you with setting up text alerts https://www.xfinity.com/support/articles/comcast-alerts.
I can confirm the status of your appointment for you.
Can you please direct message me your first and last name along with your full service address so that I can assist Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
XfinityKei
Official Employee
•
1.4K Messages
4 days ago
@JSMan Hello and good morning. If you're familiar with our Xfinity App you can log in and verify your appointment details. If you’re not familiar with our app you can download it for free or use our famous website at https://www.xfinity.com/overview. You would log in with your primary Xfinity username and password. To locate your username you can use this link xfinity.com/username. There’s also an option to reset your password if you need to.
I prefer to use the Xfinity text alerts which you can text 266278 (COMCST
Here's a link to help you with setting up text alerts https://www.xfinity.com/support/articles/comcast-alerts.
I can confirm the status of your appointment for you.
Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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