Service being denied due to previous tenant balance
My daughter and her husband are moving into a new apartment and need to set up internet access through Comcast/Xfinity. Xfinity told them that the previous tenant has an unpaid balance (and according to the landlord, that was not the only issue). Xfinity said that they would not be able to provide service to that location because of the previous tenant not paying their bill/s. What can my daughter and son-in-law do so that they can get the service set up? My daughter needs internet access for her job. The closest Xfinity store is over 2 hours away, so going to talk to someone in person would be very difficult to do at this time.