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Thursday, August 29th, 2024 3:20 AM

service availabilty

how to get comcast to remove the unserviceable label off my address?? they had a technician come out and reported a false assessment of property and now fighting this unserviceable  label. the main service is 180ft. from my new home on a 30 ft. easement for power company and comcast service line is  on their poles.

Official Employee

 • 

689 Messages

5 months ago

Good evening, and thanks for taking the time to reach out to us @user_xbnngo. We can try submitting a ticket to see if we can get services to your home. Could you please send our team a direct message with your full name and full address?

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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