1 Message
service availabilty
how to get comcast to remove the unserviceable label off my address?? they had a technician come out and reported a false assessment of property and now fighting this unserviceable label. the main service is 180ft. from my new home on a 30 ft. easement for power company and comcast service line is on their poles.
XfinityRaf
Official Employee
•
689 Messages
5 months ago
Good evening, and thanks for taking the time to reach out to us @user_xbnngo. We can try submitting a ticket to see if we can get services to your home. Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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