Visitor
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1 Message
Service at new address with Xfinity available across the street
Hello,
I am buying a new home and looking at internet service. The Xfinity coverage map shows service across the street at my new address on the other side of the street. How can I get a site survey or something initiated to get service to my home?
XfinityRichard
Official Employee
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2.6K Messages
1 month ago
Hi there, @panama80439 ! Congrats on your new Home! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with determining if service is available at your new home. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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XfinityChristy
Official Employee
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2.5K Messages
26 days ago
Thanks for reaching out @panama80439. I am sorry we were not able to connect your home to our network. Please feel free to check back in a year or so as things change as neighborhoods grow and change. I hope you have a great day and make the rest of your even week better.
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