U

Tuesday, February 6th, 2024 1:09 AM

Closed

Service at 2 Addresses on Same Account

I am moving to a new address and needed to start internet service there so i opened up a new account at the new address. However i needed to also keep internet service at my old address form a few months and therefore kept service to that address active. Is there a way to associate both locations to my current account as we move and then i can cancel the service to the old address once we fully vacate? 

Accepted Solution

Official Employee

 • 

1.9K Messages

1 year ago

Hello user_4herfm

Thank you for reaching out. You bet you can! Our Xfinity user profiles are the foundation of the expereince. I provided an amazing link here below that details the full process.

 

https://www.xfinity.com/support/articles/switching-between-multiple-accounts

Expert

 • 

110.4K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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