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Tuesday, April 7th, 2026 2:00 PM

Service 3/28/26

How do I find out if J.U.L.I.E. has been notified to mark electrical lines so Xfinity can bury the new cords they installed in my yard? My service appt was 3/28/26. 

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Official Employee

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4.8K Messages

2 hours ago

Hi user_fu520g! Thanks for visiting our Xfinity Forum. Please know my team is always here to support you. So that we can further look into this for you, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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