Visitor

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1 Message

Thursday, February 26th, 2026 4:25 AM

Serious Paywall issue

I  getting charged way more than I agreed on i payed 3 times the bill in jan , now im getting charged twice, i will just throw the equipment, and this issue has been there since 2 months, and ive chatted with 45+ customers service agent, 

no one helped and this is such a scammmmmmmmmmmmmmmm

ill throw the equipment and i go ahead and get Verizon, atleast they don’t do this to customers, ive been using xfinity more than 2.5 years, I regret every cell of my body, i hate this . You people gave me PTSD. 

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Official Employee

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3.3K Messages

14 hours ago

 

snax4799 - Thank you for choosing Xfinity and for taking the time to reach out with your feedback. We truly appreciate hearing from you. Our team is here to support you with all Xfinity‑related needs and to make the process as simple and seamless as possible. Let’s take a closer look at your account and billing and work together towards a resolution. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.
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