Senior Discounts

Hello, @angel.m.alonzo5830 ! Thank you for reaching out regarding low-income discounts and senior eligibility. I'd be happy to take a closer look at the options that may available for your account. To get started, please send us a DM with your full first and last name, along with your complete service address. Once we're able to access your account, we can review any programs, promotions, or discount options you may qualify for and discuss them with you in more detail.

We look forward to assisting you further! ❤️

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID

Concern moved here to the Customer Service help section.