Senior discount!?

user_jarugt Thanks for posting on our Community Forums. There is a senior discount available in select areas, based on the town or city level decisions during licensing renewals. Our team can help look into your account and see if this may be an option or what other options could be available to help reduce the monthly billing. Please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

• Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  • An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it.