Visitor

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1 Message

Saturday, May 24th, 2025

Senior discount!?

Do you offer senior citizen discounts 

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Official Employee

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1.5K Messages

5 months ago

 

user_jarugt Thanks for posting on our Community Forums. There is a senior discount available in select areas, based on the town or city level decisions during licensing renewals. Our team can help look into your account and see if this may be an option or what other options could be available to help reduce the monthly billing. Please send our team a direct message with your full name and address.

 

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  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

Visitor

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1 Message

I am not computer savy> Why can't you just answer the question about senior discounts, unless there are not any?

Official Employee

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1.6K Messages

I completely understand where you are coming from, @user_xtysgj! We don't currently offer Senior Discounts, but typically, our bundle discounts at a promotional rate are a better discount than the Senior Discount. We can look into all available options with your accounts to ensure that you have the best rate available. 

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