Hey there, 52dp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I know how important it is to have the best rate possible for your services, we do not specifically have a senior discount. When you enter a promotion/bundle package, typically the discount applied would be greater than the senior discount amount. We can certainly take a look into your account and ensure you are receiving the best rate possible.
@user_mlzmv8 As a retired senior, you may qualify for our Xfinity Internet Essentials program. You can visit here: https://www.xfinity.com/learn/internet-service/internet-essentials for more information. If you do not qualify, or if the program is not what you are looking for, please send us a Direct Message, so we may look into the best priced promotion available on your account.
To start a Direct Message: Click "Sign in" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
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XfinityAdrienne
Official Employee
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2.3K Messages
2 years ago
Hey there, 52dp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I know how important it is to have the best rate possible for your services, we do not specifically have a senior discount. When you enter a promotion/bundle package, typically the discount applied would be greater than the senior discount amount. We can certainly take a look into your account and ensure you are receiving the best rate possible.
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