4 Messages
Send technician
I had to screw hook back into side of my house from where storm wind affected it. I would like a technician to come to my house. Got a text at 11:12 last night that services was restored and it was not restored. My wife is in nursing school and needs internet. I live in a very rural area and my wife and myself rely on WiFi to receive phone calls and have phone service at our home as well. This is getting ridiculous from Xfinity.
XfinityAmandaB
Official Employee
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1.5K Messages
6 days ago
Hello @user_tqguat, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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