Visitor
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1 Message
Sell old equipment
I was using a Hitron CODA56 as my customer provided modem, until recently, we changed plans and now have an Xfinity provided gateway. Do I need to do anything to deactivate it from my account so I can sell it?
Visitor
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1 Message
I was using a Hitron CODA56 as my customer provided modem, until recently, we changed plans and now have an Xfinity provided gateway. Do I need to do anything to deactivate it from my account so I can sell it?
EG
Expert
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115.8K Messages
12 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBradM
Official Employee
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1.1K Messages
9 hours ago
@user_1lbotw You should be able to remove it by using the Xfinity app after selecting the WiFi tab then View all devices and should be listed there to removed. If not let us know and we can get that removed from our end so you don't bump into any issues getting it reactivated by the new person who purchases it.
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