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Wednesday, May 8th, 2024 3:36 AM

Closed

Secondary IP Availability

I've been looking around at adding a second IP to my address, and wanted to see if it was currently available in my area.

We're trying to have an "upstairs" internet and "downstairs" with separate routers, but our modem (Arris S33) does not support LAG.

Expert

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110.2K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.9K Messages

1 year ago

Hello, @user_1b0ap0  I appreciate you for reaching out to us here for help with adding a second IP address to your account. We can do this in some areas where it's allowed. I would be happy to check the account to confirm if we can add it for you.

In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?

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