I am a winter resident and want to go on summer shutdown starting May 1 2021 and we will be back December 1 2021 and would like to have it turned on then.
Hello, @carol623! We can get this taken care of for you right here. Can you please click on the chat icon on the upper right hand corner of the post so we can meet in a private message? Thank you.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Greetings, @user_a86f12! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I can definitely help with setting up a seasonal hold on your account.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
carol623
Visitor
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1 Message
1 m ago
I am a winter resident and want to go on summer shutdown starting May 1 2021 and we will be back December 1 2021 and would like to have it turned on then.
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user_a86f12
Visitor
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3 Messages
1 m ago
I am a winter resident and wish to place the service on seasonal hold effective 5/5/2021
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user_a86f12
Visitor
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3 Messages
1 m ago
1 wish to suspend service starting 5/4/2021 and restore it 11/28/2021 - I am a snowbird.
1
user_a86f12
Visitor
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3 Messages
1 m ago
i wish to suspend service starting 5/5/2021 and restore it 11/28/2021
0