@user_ig8jop Welcome to our community forum and thank you @EG for moving this post for greater visibility. I appreciate you reaching out so we can make sure your Xfinity services are set up for your seasonal hold starting later this month. What happens when you set up that timeframe here?
I would like equipment removed as we are not using and paying for. Them. I cannot reach anyone to do this online and no way of speaking either real person
Will you please send our team a direct message with your full name and full address? ~~~~ To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
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EG
Expert
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109.5K Messages
23 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEmilyB
Official Employee
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1.9K Messages
23 hours ago
@user_ig8jop Welcome to our community forum and thank you @EG for moving this post for greater visibility. I appreciate you reaching out so we can make sure your Xfinity services are set up for your seasonal hold starting later this month. What happens when you set up that timeframe here?
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