Frequent Visitor
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8 Messages
seasonal hold options?
are there options available for a seasonal hold that provide the following and can it all be set up online:
1. retains Internet for smart home (reduced speed is OK)
2. retains mobile phone service
3. retains email access
4. suspends TV service
5. suspends phone service
XfinityPaula
Official Employee
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1.6K Messages
9 hours ago
Hello eeferber, I hope you are having an amazing Tuesday! You have come to the right place for help with details about the seasonal plan options, and we have a support/enrollment site that can answer your questions.
With a seasonal suspension on the account, you can opt for internet access to keep smart home devices connected, no change to your Xfinity mobile service, you will keep your email access and Xfinity app access, while suspending your TV and Phone services for reduced rates.
Check out the site and let me know if you have any additional questions. I'm happy to help out!
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