2 Messages

Friday, December 5th, 2025 12:54 AM

Seasonal Convenience plan

Tried three times to set up seasonal convenient plan . The site will not download . Wheel just keeps turning until it times out .  Please advise 

Oldest First
Selected Oldest First

Official Employee

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3.5K Messages

6 hours ago

Greetings, @user_tmzbgl! I apologize that the Seasonal website is giving you a hard time. We love that you can set that up on your end now to make things easy with your travels! We can assist you with setting it up here since that will not process for you. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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