1 Message
Seasonal Convenience Plan
When switching on and off seasonal plan online it does not work and go thru. I switched everything on my account however it never was applied. I had to call after noticing and spent 45 minutes on the phone to get it correctly set up.
EG
Expert
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109.4K Messages
3 days ago
The concern is not "Community Center / guidelines" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.2K Messages
3 days ago
Hey there, user_9s6ab8! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the troubles with adding or removing the Seasonal Hold through our website, we appreciate you sharing the feedback with us. Just to ensure, is your account all taken care of?
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