susansms's profile

Regular Visitor

 • 

5 Messages

Monday, May 5th, 2025 2:01 PM

Seasonal Convenience Internet

I’m trying to sign up for the Seasonal Convenience Plan, Internet. The only thing I am offered is a TV plan. How do I select Internet only?

Official Employee

 • 

1.2K Messages

1 day ago

 

susansms Thanks for posting on our Community Forums. Is your internet plan a specialty plan such as the Internet Essentials program?

 

Regular Visitor

 • 

5 Messages

14 hours ago

No it is regular Interent

Official Employee

 • 

1.7K Messages

I would be happy to check on that from here for you. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here