susansms's profile

Regular Visitor

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5 Messages

Monday, May 5th, 2025 2:01 PM

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Seasonal Convenience Internet

I’m trying to sign up for the Seasonal Convenience Plan, Internet. The only thing I am offered is a TV plan. How do I select Internet only?

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Official Employee

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1.9K Messages

1 year ago

 

susansms Thanks for posting on our Community Forums. Is your internet plan a specialty plan such as the Internet Essentials program?

 

Regular Visitor

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5 Messages

1 year ago

No it is regular Interent

Official Employee

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2.9K Messages

I would be happy to check on that from here for you. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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