Scripp’s

If their offer was "reasonable enough" for Direct TV, it's good enough for Xfinity/Comcast!

My 89 year old mother cannot and will not stream anything.  I will be changing her to ATT this afternoon

@user_tglihb,

Hi there! Thanks for taking the time out of your Wednesday to reach out. I can completely understand, and I’m truly sorry for the impact this has had. Especially for your mother. You’re right that streaming just isn’t a reasonable option for everyone, and I appreciate you being clear about that. To provide some context, the programming agreement between E. W. Scripps and Comcast (Xfinity) expired on March 31, 2026, at 5:59 p.m. ET. As a result, Comcast is no longer authorized to carry Scripps programming, including ABC and related content on live TV, Xfinity Stream, or On Demand. Comcast did make offers to continue carrying the programming under fair terms, but those offers were not accepted, which led to the current dispute. Customers were notified of the change, and work is ongoing in hopes of reaching a new agreement that brings the channels back as soon as possible. May I ask if you are seeing a banner on the TV indicating that Comcast and Scripps are currently in negotiations? In situations like this, once an agreement is reached, the channel typically returns automatically without any action needed on your end. That said, I genuinely understand why you feel the need to make a change for your mother, and I’m sorry this situation played out this way. Thank you for taking the time to share your perspective, and I wish you and your mother all the best moving forward. Before you make the shift, would you be open to doing an account review for temporary alternatives or to see whether any credits or adjustments may be available during this disruption?

And how is your contract expiring our problem? IF we fail to pay you then you turn off or suspend our services, but what happens if you dont live up to your end of the contract? Stop reading from level 1 tech guides when giving responses to users on your forums, its patronizing and annoying. I bet even tho we are losing Fanduel for sports you still charge us a regional sports fee? We have no way to stream new sports channels as they use MLB app. You lock out streaming on the Xfinity Stream app.

Xfinity needs to do better, you have had a horrible customer service reputation for years and the only reason you have as many subscribers as you do is due to non competitive areas.  

@user_vbpd51​ 

As a fellow Xfinity customer, I agree 100% with the above comment.  We have a contract with Xfinity and if Xfinity is not delivering what was contracted there should be compensation to subscribers.  If not, maybe Xfinity customers should join together with a class action lawsuit.

This is exactly my sentiment! We pay way too much already for xfinity  services that are provided by other platforms and providers at less expensive monthly fees. My bill is way over my comfort level. I’ve been with Comcast/xfinity for 35 years. I’ve been a loyal customer, paying more than most, and now this latest dispute with Scripps is my last straw. It’s on me now, can’t complain if I remain with xfinity.
I definitely cannot wrap my head around how our fee would increase , when we already pay so much. Don’t feel this is an attempt to “look out for their existing customers” as they pretend. 
im out! 

Fiber optics with streaming are beginning to look really good.  Been with Xfinity since 1998.  Really has gotten ugly lately.